Last updated: January 1, 2025
BestRewardz Inc. ("we," "us," "our") respects your privacy. This Privacy Policy explains what we collect, how we use it, and your rights.
1. Information We Collect
Information you provide
- Sign-up details: email address and phone number, age confirmation, and consent choices.
- Communications: any information you send when you contact support, request self-exclusion, or respond to surveys.
Information collected automatically
- Usage data: game sessions, virtual coin balances, click and gameplay events.
- Device & technical data: IP address, browser type, operating system, device identifiers, referring URL.
- Cookies and similar technologies: see our Cookie Policy.
2. How We Use Your Information
- To create and manage your account and deliver gameplay.
- To send transactional messages (e.g., password resets, service notices).
- To send promotional offers when you have opted in (you can opt out at any time).
- To analyze and improve the Service, including A/B testing and feature development.
- To detect and prevent fraud, abuse, multi-accounting, and security incidents.
- To comply with legal obligations and enforce our Terms.
3. How We Share Information
We share information only as needed to operate the Service:
- Service providers who host our infrastructure, deliver email, or provide analytics, under contractual confidentiality.
- Legal authorities when required by law, subpoena, or to protect rights, safety, or property.
- Business transfers: in connection with a merger, acquisition, or sale of assets, with notice to you where required.
We do not sell your personal information. We do not "share" personal information for cross-context behavioral advertising as defined under the CCPA/CPRA.
4. Cookies
For details on cookies and similar technologies, including how to manage them, see our Cookie Policy.
5. Your California (CCPA/CPRA) Rights
If you are a California resident, you have the right to:
- Know what personal information we collect, use, and disclose about you.
- Access a copy of the personal information we hold about you.
- Delete your personal information, subject to certain exceptions.
- Correct inaccurate personal information.
- Opt out of the sale or sharing of personal information. (We do not sell or share, but you can confirm this preference.)
- Limit use of sensitive personal information.
- Non-discrimination for exercising your rights.
To exercise any of these rights, email [email protected]. We will verify your identity (typically via the email on file) before responding.
6. Data Retention
We retain personal information for as long as your account is active and for a reasonable period afterward to comply with legal obligations, resolve disputes, and enforce our agreements. Aggregated or de-identified data may be retained indefinitely.
7. Security
We use reasonable administrative, technical, and physical safeguards (such as encryption in transit, access controls, and monitoring) to protect personal information. No method of transmission or storage is 100% secure; we cannot guarantee absolute security.
8. Children's Privacy
The Service is intended for adults 21 and older and is not directed to children. We do not knowingly collect personal information from anyone under 21. If you believe a minor has provided us information, contact [email protected] and we will delete it.
9. International Users
The Service is operated from the United States and intended for U.S. residents. If you access it from outside the U.S., you understand and consent to the transfer of your information to the U.S.
10. Updates to This Policy
We may update this Policy from time to time. The "Last updated" date at the top reflects the latest revision. Material changes will be highlighted with a notice on the site or by email.
11. Contact
For privacy questions or requests:
BestRewardz Inc.
Attn: Privacy
1209 Orange Street, Wilmington, DE 19801, USA
Email: [email protected]